Support

Write to irfanbehic@gmail.com. Replies usually take a day or two.

It helps to include your iPhone model, your iOS version and the app version, which is at the bottom of Settings in the app. If a scan went wrong, say what the item is and what the app answered.

Common questions

How many free scans do I get?

Three. A scan that fails, that you cancel, or that the app cannot identify does not use one. Retry and Add Details on a result you already have do not use one either.

I bought a plan on another iPhone

Tap Restore on the paywall, or Restore Purchases in Settings, signed in with the same Apple Account.

How do I cancel a subscription?

In Settings, tap Manage Subscription, which opens Apple's own screen. You can also cancel in the Settings app on your iPhone, under your Apple Account, then Subscriptions. The lifetime purchase is one-time and has nothing to cancel.

Where are my items stored?

On your iPhone. There is no account and no server of ours. If you delete the app, they are gone, so keep anything you care about elsewhere too.

How do I stop sending photos to the AI?

In Settings, under Photos and AI, tap Withdraw Permission. Nothing is sent after that, and the next scan asks again.

The value looks wrong

It is an AI estimate from one photo, not a professional appraisal. Add details about the item and run it again, or choose one of the other possibilities. For anything you plan to sell or insure, see a qualified appraiser.

Can I delete a scan?

Yes. Swipe a row in Recent Scans, or use the menu on an item, and confirm. Its photo is removed from the device.

Last updated 16 September 2026.